40 Of The Dumbest Clients That Customer Service Workers Remember
Clueless clients that pushed professionals to their limits.
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Working in customer service means dealing with a wide range of people every day. Unfortunately, not all of them are pleasant. Many carry the "customer is always right" mentality, which can lead to some truly outrageous behaviour.
To highlight just how frustrating and draining these encounters can be, our team has put together a list of the most clueless and difficult customer encounters in the gallery below.
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An old man on an electric buggy lifted the tape and drove straight into the cement and then said, "I didn't know that was wet cement. They should have a sign-up." Umm, there was a caution tape...
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At the grocery store, we crossed paths with the lady in white shopping and loading her cart. We go to check out, and she is there, making the self-checkout attendant unload her cart, scan, and bag each item. Then she had the attendant place the bags in her cart. Note that she had way more items than you should for self-checkout, and a recommendation was made by the employee that she consider going to the standard checkout, which had nobody in line, and she refused. Poor attendant had to stop every so often to go to every other self-checkout and do overrides and I'd checks. The customer was perfectly capable of doing all this herself.
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I was a manager for Taco Bell last year, and we accidentally put red sauce on someone’s bean burrito (they asked for no red sauce), so he punched the drive-through window in, shattered the front door, and smeared his food on all the lobby windows.
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Ignoring my clear requests to stop. Today he came in with perfume. My boss won’t do anything about it.
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#1 If They Get Bigger, I Would Start Worrying. Possible Food Spoilage Or Alien Infestation
Image source: ohmygoshaavash
#2 Do You Lemonade?
Image source: funtimezallaround
#3 Scrolled Across This Gem Someone Posted Today At A Local Grocery Store
Image source: kittycatkylala77
#4 Customer Got Mad Because His Debit Card Wouldn’t Work
Image source: Cymarga
#5 Told The Customer To Pack The Laptops With Care. This Is How That Worked Out
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#6 Customer Mailed Back His Computer Mouse
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#7 Customers That Leave Frozen Food In Dry Food Aisles
Image source: MedicMisko
#8 This Register Will Never Be The Same Again
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#9 A Customer From Florida Parked In Front Of The Cart Return, So I, The Cart Pusher, Started A Line Beside Their Car, And Now Customers Are Leaving Carts All Around Their Car
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#10 People Who Do This Are Jerks
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#11 Standing In Line At The Bank, And The Current Customer Chooses This To Be The Perfect Time To Paint Her Toenails
Image source: BelladonnicHaze
#12 Why Are You Like This, Target Shoppers?
Image source: Dork_Of_Ages
#13 He Really Wanted The Full Price
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#14 Did You Keep It?
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#15 The Grocery Store Had This Caution Tape Up Because They Are Redoing The Floors And That Is Wet Cement
Image source: Sea_Panic9863
An old man on an electric buggy lifted the tape and drove straight into the cement and then said, "I didn't know that was wet cement. They should have a sign-up." Umm, there was a caution tape...
#16 Someone Ate A Pack Of Raw Mussels They Got From The Grocery Store And Left The Scraps At The Cafe
Image source: hhk77
#17 Charge Them For A Cappuccino, VIP Price
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#18 "I Love To Work In Customer Service"
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#19 Clueless People Who Don't Know Where They Are Going
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#20 Being A Cinema Worker And Having To Clean Up After These Delightful People. Yes, Sadly, The Boxes Are Still Half Full Of Soggy Cereal And Milk
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#21 Lady Goes To Self Checkout, Makes Attendant Unload Her Cart, Scan And Bag Each Item
Image source: snownative86
At the grocery store, we crossed paths with the lady in white shopping and loading her cart. We go to check out, and she is there, making the self-checkout attendant unload her cart, scan, and bag each item. Then she had the attendant place the bags in her cart. Note that she had way more items than you should for self-checkout, and a recommendation was made by the employee that she consider going to the standard checkout, which had nobody in line, and she refused. Poor attendant had to stop every so often to go to every other self-checkout and do overrides and I'd checks. The customer was perfectly capable of doing all this herself.
#22 Someone Is Walking Around The Store Eating Chicken Wings And Tossing The Bones On The Floor
Image source: CampCrystalLake1980
#23 Customers Spraypaint Testing On The Floor
Image source: DoctorBlazes
#24 People Who Leave Their Trash On Shelves In Stores
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#25 This Person Didn't Know What A Bay Leaf Was
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#26 A Restaurant Review I Stumbled On. The Customer Is So Many Kinds Of Wrong
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#27 This One
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#28 Customer Guessed I Was Around 3-4 Months Along. I’m Not Pregnant
Image source: CryptographerLost407
#29 Tell Me You Are Entitled, Without Telling Me You Are Entitled
Image source: Madame_Spiritus
#30 Some People Are Really Clueless
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#31 The Aftermath Of A Customer Who Accidentally Got The Wrong Burrito
Image source: mangocucumbers
I was a manager for Taco Bell last year, and we accidentally put red sauce on someone’s bean burrito (they asked for no red sauce), so he punched the drive-through window in, shattered the front door, and smeared his food on all the lobby windows.
#32 I Would Have Told Them To Leave
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#33 Customer Service "Sucks" Nowadays
Image source: TheLatinGerman
#34 Customer Bought Wheels And Tires Online. After Advising Multiple Times That The Tires Are Too Small For His SUV He Insisted For Us To Put Them On
Image source: EstrangedEncounters, EstrangedEncounters
#35 Scammers Never Take A Day Off
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#36 Friend Is A Mechanic. This Was One Of The Cars A Customer Dropped Off
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#37 The Audacity
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#38 As If Having More Bags Is Going To Make Things Lighter Somehow
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#39 I'm Being Harassed At Work. There’s This One Customer Who Keeps Coming Into The Store I Work At To Hit On Me And Talk For An Hour At A Time, Coming In Multiple Times A Day
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Ignoring my clear requests to stop. Today he came in with perfume. My boss won’t do anything about it.
#40 I Really Hate It When People Do This. Take A Minute And Put It Back Where You Found It
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SaaS Review Specialist · Demilked
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