10 Hotel Secrets You Probably Didn’t Know About, Revealed By A Former Employee

Published 3 years ago

Looking at your pristine hotel room, it can be easy to forget that hundreds, if not thousands, of people have stayed in the same room before you. And while housekeepers usually do a great job of ensuring that all traces of the previous guests are cleaned up, there are still a few things you should keep in mind before your next hotel stay. And lucky for you, former hotel employee Janessa Richard will tell you everything you need to know.

Janessa is creating short TikTok videos where she reveals the hotel secrets that most guests usually don’t know about, and you might find them extremely useful during your next vacation. Check out the lesser-known hotel secrets in the gallery below!

More info: TikTok | Instagram

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Image source: janessarichard

Most hotels do not wash their duvets/comforters in between guests. They wash them maybe once a year which is really freaking gross.
So, the first thing you wanna do when you walk into your room – don’t go lay down on your bed, take the duvet off!


Image source: janessarichard

Almost every standard room that you book comes with a water bottle and drinking glasses. I would not recommend drinking from those glasses as most of the time they’re not changed in between guests as long as they look “clean”.


Image source: janessarichard

If you are very nice and we like you, we can upgrade you to a better room or a suite at no extra cost, if there’s any available.

Different hotel brands have different policies when it comes to upgrading their guests. The hotel I worked at didn’t really care, as long as we had the availability we were allowed to.

I did have some guests who asked for free upgrades, if they were nice I’d give it to them, if they weren’t I’d lie and tell them we didn’t have any suites available.


Image source: janessarichard

We are legally not allowed to say your room number out loud, which is why we will usually write it on an envelope, pass it to you and tell you “this is your room number”.


Image source: janessarichard

If your breakfast is included in your stay but you’re leaving before breakfast start time, you can always ask the staff if they can make a little “to-go” bag with a few items in it.


Image source: janessarichard

There are a lot of shady things that happen in hotels. We once had an “escort company” rent out a room and bring men in. We had to call the cops, things got crazy.


Image source: janessarichard

They do not change the toilet paper rolls in between guests. If there’s paper left on the roll, they’ll leave it and fold the end to make it look pretty.


Image source: janessarichard

We ALWAYS recommend booking through the hotel directly. If you book through a 3rd party, your room and room type are not actually guaranteed.


Image source: janessarichard

Never EVER walk barefoot on the carpets. They are unbelievingly gross. They get vacuumed between guests but are rarely ever washed and deep cleaned.


Image source: janessarichard

Some hotels have a “100% satisfaction guarantee” policy, which means if you find even one little thing that you’re not satisfied with, and bring it up to the manager, they might be able to compensate your entire stay.

Aušrys Uptas

One day, this guy just kind of figured - "I spend most of my time on the internet anyway, why not turn it into a profession?" - and he did! Now he not only gets to browse the latest cat videos and fresh memes every day but also shares them with people all over the world, making sure they stay up to date with everything that's trending on the web. Some things that always pique his interest are old technologies, literature and all sorts of odd vintage goodness. So if you find something that's too bizarre not to share, make sure to hit him up!

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hotel secrets, hotels, Janessa Richard, traveling
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